At Derbyshire Community Bank, our members, partners, and staff are at the heart of everything we do and protecting our community in the digital world matters just as much as supporting it locally.
Whether you’re managing your finances online, working with members, or partnering with us across Derbyshire, these practical tips can help keep everyone safer and more confident online.
Online banking is convenient, but it’s important to stay alert.
Protect your personal information
Never share your Member Number, passwords
Be cautious about giving information over the phone, even if the caller sounds official.
Watch out for scams
Be wary of unexpected emails or messages asking you to “act urgently.”
Check sender addresses carefully as scammers often use small spelling changes.
If something feels wrong, stop and seek support before clicking links or opening attachments.
Use strong security habits
Create strong, unique passwords for banking and email accounts.
Keep your devices updated with the latest security software.
Avoid accessing financial accounts on public Wi-Fi.
If you’re unsure about a message or request, contact us directly using trusted contact details.
We value the trust and collaboration we have with our partners.
Secure your systems
Ensure staff use strong passwords and secure devices.
Limit access to sensitive information to those who need it.
Communicate safely
Double-check email addresses and requests involving money or data.
Encourage a culture where staff feel comfortable questioning anything unusual.
Our staff play a vital role in keeping our members safe.
Lead by example
Follow security best practices in your daily work.
Keep login details private and devices locked when not in use.
Stay informed
Keep up to date with common scam tactics and emerging online risks.
Share concerns quickly if you spot suspicious activity.
Support our members
Take time to listen if someone is unsure or worried.
Reassure members that it’s always okay to ask questions as prevention starts with conversation.
Safer Internet Day is about more than one day in the calendar. It’s about building confidence, awareness, and trust every day online and offline. By looking out for one another and staying informed, we can help ensure our community continues to bank safely and confidently in a digital world.
If you’d like guidance or support about online safety, our team is always here to help.
