Contact us

contact usContact us about a general enquiry

Balance enquiry:

You can check your balance by texting us on 07860 025 023 but we do need your current mobile number registered on our system to do this.  Alternatively register for online banking to manage your accounts 24/7.

By telephone:

If your query is urgent or is regarding a confidential matter you can telephone us on 01332 348144 between 10 am and 4 pm Monday to Friday to speak to an advisor.

In branch:

We have staff available to give advice at our branches and their opening times can be found here.

By email:

If you wish to contact us via email you should be aware that sending information by email is not secure and confidentiality cannot be guaranteed.  If it is a general matter then please do not hesitate to contact us using this method.  We will reply to your email within 24 hours (unless you email us over the weekend, when we will respond during the next working day).

Please note:

We are closed bank holidays and weekends.

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