We are authorised by the Prudential Regulation Authority (PRA) and regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) who regulate other financial institutions.
We are members of the Financial Services Compensation Scheme (FSCS) which protects Member’s savings up to £85,000. However, all community banks have a limit on how much you can save or borrow and for Derbyshire Community Bank this is £15,000.
For a copy of the FSCS leaflet download here compensation leaflet
We are also members of the Financial Ombudsman Service (FOS) should you be unhappy with any services or products we offer. For more information on how they can help please click here for their website.
How safe is my information
One of the biggest changes to UK data privacy law comes into effect on 25 May 2018. The General Data Protection Regulation, also known as GDPR, means that you’ll have more control over how your data is used and it ensures that organisations protect your personal data better. To reflect these changes and new obligations, we’ve updated our privacy notice which now tells you what we do with your personal data, how it’s used and your rights as an individual under the new law.
The new privacy notice is available at www.dcbank.org.uk/privacy-notice/ or you can contact us and we’ll send you a copy of it.
The privacy notice makes sure we continue to comply with privacy law and regulation. There are no changes to our terms and conditions, including what we ask of you.
Derbyshire Community Bank is governed by a volunteer Board of Directors who are elected by the membership at our AGM. In addition to the Board of Directors we have a volunteer Supervisory Committee who provide our internal audit function.
We appoint external auditors to perform an annual inspection of the Credit Union’s business and to report to the membership at the Annual General Meeting.