Once you’ve signed up, just send over £1, once we receive it your account will be active and you’ll be able to save with us or apply for a loan.
Check past documents or emails – When you first joined Derbyshire Community Bank, we’ll have sent you a welcome email or letter that includes your membership number.
Printed letters – If you’ve received any letters from us by post (such as loan confirmations, statements, or AGM invitations), your membership number is usually included at the top.
Mobile App – Your Member Number will also be on your Mobile App. If you have forgotten your password click here
Marketing materials – If you’ve received any online emails that mention your account, your membership number might be shown there.
Still can’t find it? – No problem! Just email us at info@dcbank.org.uk with your full name, mobile number, address and any other details you can provide and we’ll help you retrieve your number securely.
We’re here to help!
If you have forgotten your password click here
We have a video tutorial showing you exactly how to reset your password
We are only able to accept new Members who live or work within Derbyshire or Derby City. This is defined as our ‘common bond’.
There are more than 300 credit unions operating in the UK. Most have either a residential or employment (or both) common bond.
Check findyourcreditunion.co.uk to find a credit union near you.
Check out our Common Bond Page
You can do this via our Online DCB App or call us on 01332 348144. We may require evidence of your change e.g. utility bill.
See our CEO explain What an AGM is below:
Credit Unions are owned by their members – the people who save with them and/or borrow from them. They have no other shareholders. As they are the owners, they must have an opportunity at least once a year to receive reports from the directors and managers about how their credit union is doing, and to ask questions and vote on any important matters.
The Credit Union’s President (Chair of the Board of Directors) opens the meeting, welcomes everyone and keeps the meeting on track, working through the items of business (agenda) in turn. Other people – the Chief Executive, other directors and members – have their chance to speak throughout the meeting.
