Re-opening Derby Branch

We are delighted to announce that we are re-opening the Derby Branch from Monday 15th June. It will be on a strict social distancing basis of 2 metres, operating a one in, one out system in order to protect both members and staff. We ask that where possible you continue to conduct your business with us, without coming to either of our branches, and instead that you continue to contact us on...

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Easter Opening Hours

We will be closed on Good Friday, 10th April 2020 and Easter Monday, 13th April 2020, re-opening via online/email contact on Tuesday 14th April. As a one off, we will be opening our Ilkeston branch on Thursday 9th April from 10 am until 12 noon. PLEASE only use this branch if you have no alternative means to access cash.  We can BACs money to any other bank account or cash card you have acc...

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How to cut back!

Have you woken up in 2020 with a financial hangover? Many of us will have. From over indulging in present buying at Christmas, to enjoying one two many boozy nights to celebrate the New Year, this time of the year can leave you feeling worried or anxious about your finances. And if you're not in the right financial situation to be taking out a loan, we've got some great tips to help you cut back ...

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10 money saving tips this Christmas!

Christmas can be an expensive and worrying time for many. It can be hard to keep track of how much you're spending and what your spending your money on over the festive period, with what seem like never ending lists of presents, food and decorations to buy all for one day! But don't get over whelmed by your expenses this December, we've got 10 money saving tips to help you this Christmas p...

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Planning for Christmas

It's nearly here! The countdown to Christmas is officially here - only 1 month left to buy all the food, decorations, presents and wrap everything! But do not panic! We've devised a short planning checklist featuring some money saving tips for you to be better prepared this Christmas.. and a with a few extra pounds in your pocket! Budget Christmas is an expensive time of the year, there's no dou...

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Proposed Merger Announcement

Dear Member, The board of Derbyshire Community Bank (“DCB”) was recently approached by Money Spider credit union, which operates in South Derbyshire & East Staffordshire, with a view to a potential merger. Money Spider is a very small credit union with its main base in Swadlincote and it is entirely run by volunteers.  They recognised that small credit unions, like Money Spider...

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Announcing new improved APP

Coming soon - new improved APP The new APP for your credit union is due for release soon, this version includes all the elements you told us that you love about the previous APP, such as being super quick to log-in, check balances and make withdrawals, but now also includes support for Face ID for newer phones, better support for tablet devices and making available balances much clearer in the...

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Half Term on a Budget

Psst, the May half term is almost upon us, but don’t fear you still have 4 days to get the most of the precious time you get with your children, whilst sticking to a budget. With thoughts now turning to how you could make this next week memorable, Derbyshire Community Bank has put together a list of events and activities to keep them busy, until you can finally cart them back to school on the 4...

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DCB launches brand new mobile app

A brand new DCB mobile app is available for download on Apple and Android devices. The new DCB mobile app, which is compatible with latest operating systems and devices, makes it easier for members to keep up to date with their finances and provides access to live balances on all your accounts. The app supports withdrawal of savings; loan applications; statement requests; secure messaging; and ab...

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What our members have to say: Survey results

We have gathered our member survey results and we couldn't be happier! We recently conducted a member survey asking for feedback on various aspects of our credit union such as our customer service, the customer's online journey and experience on our website, how well our services work for them and much more! The survey comprised of 17 multiple choice questions and we were thrilled to receive 678 ...

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