We are here to help our Members make the most from their money. Please contact us if you need some help, but please note that our phone lines can be very busy so we strongly recommend the following options before waiting in our phone queue
See below for all our easy options Missed a loan repayment? Let us know as soon as you can & we’ll support you to get back on track See our missed loan repayments page for full details & information All information on our Corporate Membership & benefits is below We take complaints about our service very seriously. Read our complaints page for full information. Subscribe to receive our tips to save money and updates on Derbyshire Community Bank. You can unsubscribe at any time. Social media can be a convenient way to contact us and keep in touch with our latest news. Try our frequently asked questions page Any Questions not answered? Click below for our FAQ’s (Frequently Asked Questions) See all our signposting support below. All numbers & contact details can be found on our Welfare Signposting Page The best way for our Members to manage their accounts with us is online – no queues, no need to book an appointment, and no closing hours. In fact no need to leave the comfort of your sofa! Online banking is a safe, secure and easy way to access your accounts and manage your money. How to register for online banking:
Contact Us
Monday 9.00am – 4.00pm
Tuesday 9.00am – 4.00pm
Wednesday 9.00am – 4.00pm
Thursday 9.00am – 4.00pm
Friday 9.00am – 3.30pm
